Refund & Returns Policy
Effective Date: [Insert Date]
At Jai Kisan Brand, we are committed to delivering 100% pure and natural food products directly from our fields to your home. Every order is carefully checked before dispatch.
Since our products are perishable food items, we follow a strict No Return & No Exchange Policy. However, if you receive a product that is damaged, defective, or of poor quality, you may be eligible for a replacement or refund under the conditions below.
Eligibility for Return/Refund
You may request a replacement or refund only if:
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The product delivered is damaged in transit.
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The product is spoiled, defective, or not as described.
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You report the issue within 48 hours of delivery.
Please note:
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Products once opened, used, or tampered with will not be eligible for return.
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Refunds/returns are not accepted for reasons such as taste preference, ordering by mistake, or change of mind.
Process to Request Refund/Replacement
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Contact us within 48 hours of delivery at:
📞 Phone/WhatsApp: +91 93062 44006
📧 Email: info@jaikisanbrand.com -
Provide your Order Number along with photo/video proof of the damaged or defective product.
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Our team will review the request and confirm eligibility.
Refund Method & Timeline
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If approved, refunds will be processed to your original method of payment.
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Refunds may take 5–7 working days to reflect in your account, depending on your bank/payment provider.
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In case of replacement, a new product will be shipped at no extra cost.
Important Notes
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Jai Kisan Brand reserves the right to approve or reject a refund/return request after verification.
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This policy is designed to protect the quality and safety of food items while ensuring fairness for our customers.